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How call recording can help your business

Problems tend to occur when an employee can’t remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster. But that’s not all — here are […]

A guide to protecting your Microsoft 365 data

Microsoft 365 offers a number of features to help you protect your business’s data. In this article, we provide seven ways to boost data protection in Microsoft 365. Follow these tips so you can rest assured that your data is safe and secure. Secure mobile devices It’s common for employees nowadays to use personal smartphones […]

Cloud-based OMS: An essential tool for your eCommerce business

If you own an eCommerce business, then you might want to look into using a cloud-based order management system (OMS). An OMS can be a huge advantage for your organization. With a cloud-based OMS, you can access your orders and inventory from anywhere in the world. This can help you manage your business more efficiently […]

Get rid of Windows 11 ads by following these steps

Seeing ads while browsing the internet is normal, and many people are used to it. But Windows 11 users may be surprised to see ads right on their local computer. Not to worry, though, as there are several solutions to that problem. Get rid of Windows 11 ads permanently by following these steps. Turn off […]

Watering hole attack: What it is and how to protect against it

Watering hole attacks have become more common in recent years and pose a serious threat to organizations everywhere. Read on to learn more about what watering hole attacks and how your business can stay one step ahead of cybercriminals. How watering hole attacks work The term “watering hole” colloquially refers to a social gathering place […]

TDoS: What it is and how to protect against it

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it […]

Increase your organization’s productivity with Viva Insights

Viva Insights is a powerful tool that gathers data on your employees’ work habits, analyzes this information, and then recommends ways to help team members perform more efficiently. The application also seeks to improve your staff’s productivity and well-being so they can achieve their full potential. How does Viva Insights work? Viva Insights shows users […]

Boost staff efficiency: How to get more work done in less time

Success in any business depends on employee efficiency. When your employees are working efficiently, they can accomplish more tasks faster. In this article, we will discuss the different ways you can improve employee efficiency and, ultimately, improve your business’s bottom line. Provide regular feedback Performance reviews, both positive and negative, are key to inspiring your […]

How can Microsoft Exchange Online benefit your business?

For the longest time, businesses have been installing email servers on site to have more control over their data. But the drawback of this setup is that it’s more expensive and you need to have a dedicated IT team to manage everything. Microsoft Exchange Online is a cloud-based email service that offers the same features […]

How to improve your online security: Tips for safe surfing

For many, the internet is an important part of their everyday lives. They use it for shopping, banking, and keeping in touch with loved ones and friends. A lot of people, however, are not aware of the many cyberthreats that can steal sensitive information or corrupt their data. In this article, we will discuss how […]