It’s one thing to collect your business’s data, but turning that information into insights that propel your organization toward growth is quite another. Analyzing your data can be daunting, but it shouldn’t get pushed to the bottom of your to-do list. Here are a few tricks you can use to make better forecasts. Many businesses […]

Businesses have made lots of money using social media to engage with current and potential customers for years now. But after a recent breach, some users are reevaluating Facebook’s reputation. Read on to know how this concerns you and if you must do something about it. Last month, news broke that a firm known as […]

In the past decade, virtualization has been considered one of the most cost-effective business solutions. It’s supposed to prevent unnecessary hardware purchases and promote effective IT management, but there are some hidden drawbacks with this technology. This is why we’ve uncovered the following management issues that you were previously unaware of. Backup Incorporating a robust […]

Facebook users woke up to a nightmare when they heard that the social media giant and associated app developers were selling their sensitive data to companies, like Cambridge Analytica, without their consent. So if you’re concerned about being one of the 50 million users whose data have already been sold, you should check out the […]

Paying and filing taxes is already annoying without the threat of refund fraud or identity theft. But phishing schemes, especially during tax season, have become so widespread that you’ve probably already received spoofed emails or calls during the last few years. To maintain the security of your business, you and your employees need to be […]

In this digital age, mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses operate. Here are three main ways that 5G will change VoIP for SMBs. Improved video conferencing The major factor […]

In an age where we sometimes move faster than the speed of light, patience is a quality not many possess. Like children who keep asking “Are we there yet?” or “When can I have another cookie?”, those who don’t learn to wait are denied the harvest of sweeter fruits. The 21st-century equivalent is Google’s cloud […]

If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much longer and are simply unaware of its existence, it’s […]

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP […]

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses; the large investment that has traditionally been required to hire specialist data-delving experts makes us think it’s the preserve of larger organizations. But no longer is that the case – not only does a growing selection of self-service tools put BI […]