They're family- who else knows when your system is down, when you're having issues, who understands when you feel like throwing in the towel because you're not an IT guru? Only our family at Bonded Networks. They know when our system was down even before we did. Their greatest strategy is prevention and being proactive, they work behind the scenes to assure that our company NEVER had glitches (something that many people take advantage of). Just because you don’t see it doesn't mean it doesn't exist. They have an AMAZING ability to make every one of their customers feel like family and important. Customer service at Bonded Networks is EXCEPTIONAL!! We love you guys!! YOU GUYS ARE FAMILY!!