An overview of VoIP Quality of Service

Have you been experiencing dropped calls or garbled audio during Voice over Internet Protocol (VoIP) calls? Although cloud phone services can offer significant benefits over traditional phone services, they cannot always ensure consistently high-quality phone service. In this article, we will highlight the importance of VoIP quality of service (QoS) and explain how to set […]

A step-by-step guide to migrating your unified communications to the cloud

Many businesses are turning to cloud-based unified communications (UC) solutions, such as Unified-Communications-as-a-Service (UCaaS), to facilitate employee collaboration and improve customer experience. This article provides you with valuable insights, best practices, and additional tips to prepare for a hassle-free migration from on-premises unified communications to cloud-based UC. Consider going hybrid The migration of UC systems […]

Is your VoIP system being hacked? Here are the signs to watch out for

In today’s digital age, Voice over Internet Protocol (VoIP) technology is the backbone of many businesses. It provides an affordable and flexible way to communicate with clients and colleagues around the world. However, as with any technology that relies on the internet, VoIP systems are not immune to hacking attempts. Hackers can use a variety […]

VoIP showdown: Open-source vs. proprietary

The advancements in Voice over Internet Protocol (VoIP) technology have given businesses access to innovative telephony features at a fraction of the cost. However, some business owners find it hard to choose between open-source and proprietary VoIP systems. This article explores the pros and cons associated with each system so you can find which works […]

VoIP services that will benefit your business

Say goodbye to costly long-distance phone calls and hello to increased savings and efficiency with VoIP (Voice over Internet Protocol). In this article, we’ll discuss the various VoIP services available so you can pick the one that best serves your company’s needs. Business services Business VoIP services are significantly more cost-effective than traditional phone lines. […]

Improve your VoIP system for the holiday season

The holidays bring great opportunities to boost sales. With increased customer activity, you have to ensure that your Voice over Internet Protocol (VoIP) system is capable of handling the extra load. Here are some ways you can optimize your VoIP system for the holiday rush to ensure that your customers have a positive experience and […]

How to keep your VoIP system secure

Plenty of businesses, regardless of size, use internet phones. But although Voice over Internet Protocol (VoIP) systems are quickly becoming the norm, many business owners don’t realize that these systems are vulnerable to attack if they are not properly secured. In this article, we will list some of the security measures that your VoIP system […]

6 Essential solutions to secure your VoIP phone systems

Voice over Internet Protocol (VoIP) systems have many benefits for business, chief among which is their flexibility. With VoIP, users can easily communicate over long distances using any device, whether it’s a computer, phone, or even a tablet. But it’s due to this flexibility that VoIP systems can become more vulnerable to security risks and […]

Tips to help you keep your VoIP service up and running

Voice over Internet Protocol (VoIP) calls are made through the internet instead of traditional phone lines. So, if your company’s internet connection is down, its ability to make and receive phone calls also suffers. Below are some strategies you can use to make sure your VoIP phone service doesn’t experience any interruptions. Choose a VoIP […]

4 VoIP system costs you need to consider

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system. 1. Initial costs Initial costs are the expenses related to acquiring the VoIP system. Most businesses […]