G Suite allows users to track who viewed a document on the new activity dashboard, as well as the time and date it was viewed. This useful feature in Google Slides, Docs, and Sheets allows users to see every comment and suggested changes made in a file. Here are two ways to properly configure it. […]

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]

To monitor your employees, or not to monitor them, that is the topic of this blog post. If you’ve ever considered checking in on your staff’s online activities, you may have hesitated about whether or not it’s the right decision. We’ve listed the pros and cons of monitoring your employees, and some tips to make […]

Many small- and medium-sized businesses (SMBs) know that making an impression on consumers isn’t easy. That’s why they develop in-house marketing teams or hire experts to make sure their online presence pops. These social media and content marketing strategies may be just what you need to stand out. Create buyer personas Social media data is […]

How many routine emails would you say your sales and marketing teams send every day? If it isn’t that much, is that because you don’t have the manpower to accomplish mass outreach campaigns? If that’s the case, email automation is the perfect solution to staying in touch with customers and prospects economically. What is email […]

Investing in virtualization will allow a business to enjoy better IT management and huge cost savings. However, virtualization’s deployment process is not a walk in the park. If you’re a virtualization newbie, you need to plan carefully and implement the following best practices. Conduct an assessment Evaluating your IT environment is an important step in […]

Your managed service provider (MSP) may have your IT covered. But knowing a thing or two about internet-based phones will help you understand which ones will fit your business. What are your choices? Which one is better? Read on to learn more about at Voice over Internet Protocol (VoIP) systems. What are “proprietary” systems? When […]

The saying that every company is a technology company is undeniably true, with today’s enterprises unable to function without digital hearts, veins, and arteries. This system, however, comes with a price: a daily onslaught of hacking and other cyberthreats. As such, expertise and robust solutions in cybersecurity are no longer the privilege and luxury of […]

With a wealth of information compiled through the years, Google has become the universal information haystack we all rely upon for information, be it for work or for personal use. There is still, however, much to learn to maximize its capabilities. Include and exclude keywords Google will understand most of the search terms you type […]

The only way for your business to succeed is for it to keep improving. There are many areas you can always refine, like company policy and customer service. One important improvement you should consider, however, is getting enterprise resource planning (ERP) software, and here’s why. ERP explained ERP is a program that integrates all your […]